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F.A.Q.Can my shipment be tracked? GoDoodads.com currently offer tracking ONLY on USPS Express and Priority deliveries.How do I check the status of my order? You can easily check the status of your order online at: http://www.GoDoodads.com.When will my order arrive? This will depend on a number of factors including your Ship To location (proximity from Southern California), product availability, and shipping method selection (first class, Priority, Overnight). Pending availability of all items in an order, orders are fulfilled within 1-5 business days and all orders are shipped via the United States Postal Service or UPS. You can easily check the status of your order online at: http://www.GoDoodads.com.My order status shows that my order has been delivered but I still don't have it – what do I do? GoDoodads.com order status function pulls data directly from the US Postal Service servers. After you have checked all the feasible areas where your postal carrier may have left the package (aside from your mailbox), print out the confirmation information supplied and provide it to your local carrier for lost delivery.Can orders be shipped via FedEx or other non-US Postal Service methods? All orders are shipped via the US Postal Service and UPS other delivery methods are currently not available at this time.Do you ship internationally? YesI changed my mind and would like to cancel my order – can I do this? Unfortunately, due to our GoDoodads.com fulfillment system it is very difficult to cancel/modify orders last-minute. Upon receipt of your shipment, should you need to return the order, please review our complete return policy.The item I received is defective – how can I get another unit? GoDoodads.com stands by the quality of every product listed on the site. If you believe the item you received is defective, immediately contact our support department at customerservice@godoodads.com. Many products require a return directly to the original manufacturer for warranty exchanges and all Bluetooth Headsets adhere to the this policy. We will provide you with the manufacturers contact info upon request. Should you need to return the order, please review our complete return policy. No returns, refunds or exchanges will be processed without an RMA number.I believe you sent me the wrong item – what do I do? Many cell phone accessories are cross-compatible (can be used with multiple phone models). Manufacturers design units in order to save costs in production. If you feel that you may have received the wrong product, email GoDoodads.com at customerservice@godoodads.com. If we indeed shipped the wrong item, we will re-ship the correct unit. Please review our complete return policy.How long does it take to process my return/exchange/refund? Upon receipt of the return shipment it typically takes between 7-10 business days. For status, please contact customer service at: customerservice@godoodads.com.Why did my item arrive without any packaging? The majority of items GoDoodads.com carry are manufacturer-direct and are shipped without the retail packaging that is priced into the same products you find at your typical cell phone store or mass-market retailer. We utilize our substantial buying power purchasing in bulk directly from the manufacturers and selling direct to the customer.Is your site secure? Every transaction you make at GoDoodads.com will be safe. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure online commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. In addition to our encryption standards, your GoDoodads.com account information is password protected so that you and only you have access to this personal information. Please do not disclose this password to anyone. Also, remember to close your browser window when your transaction is complete as this will keep your account safe if you use your computer in a public place like an office or library. GoDoodads.com cannot be held responsible if you disclose your account password to other individuals.I am a retailer - do you offer wholesale pricing? We do offer wholesale pricing to retailers. If you are interested, please email our Merchandising Dept. at: customerservice@godoodads.com. |
California Driving Headset Hands Free Laws Two new laws dealing with the use of wireless telephones while driving go into effect July 1, 2008. Below is a list of Frequently Asked Questions concerning these new laws. Q: What are the fines if I’m convicted? Q: Can I be pulled over by a law enforcement officer for using my handheld wireless telephone? Q: Will it be legal to use a Bluetooth Wireless Headset or other earpiece? BUY A BLUETOOTH HEADSET or CAR KIT TODAY! |
